About these terms
By browsing popid.ie, sending us an enquiry, or placing an order, you agree to these terms. If you don't agree with them, please don't use the site or order from us.
If you're agreeing on behalf of a company or organisation, you confirm you're authorised to bind that organisation, and "you" in these terms means that organisation.
We may update these terms from time to time — to reflect changes in what we offer, or in the law. The version published on this page when you place an order is the version that applies to that order. We'll move the "last updated" date whenever we change anything, and we'll flag material changes more prominently than a date change.
Who we are
PopiD is an Irish supplier of printed lanyards, ID and plastic cards, wristbands, event passes and branded merchandise.
- Unit K1, 17 Rathfarnham Rd, Terenure, Dublin 6W, Co. Dublin, D6W X921
- Company Registration Number 755358
- VAT Registration IE4250598DH
In these terms, "we", "us" and "our" mean PopiD. You can reach us at any time through our contact form. Please note we cannot facilitate collections or drop-ins at our address.
Using this website
You may use this site to browse our products, request quotes and place orders. We grant you a limited, non-exclusive, revocable licence to access it for those purposes.
You agree not to:
- Use the site for anything unlawful, fraudulent or harmful
- Attempt to gain unauthorised access to the site, its servers, or any connected system
- Introduce viruses, malware, or any other malicious code
- Interfere with the site's operation, or place an unreasonable load on it — including scraping, automated bulk requests, or circumventing our security and anti-spam measures
- Copy, republish or resell our content without our written permission
- Submit false information, or impersonate anyone else, through our forms
- Upload artwork or content you don't have the rights to use, or that is unlawful, defamatory, obscene, or infringes anyone's rights
We may suspend or withdraw access to the site, in whole or in part, without notice, and we may refuse or cancel any order where we reasonably believe these terms have been breached.
This site does not require an account. If we ever introduce accounts, you'll be responsible for keeping your credentials secure and for activity under your login.
Quotes, orders and contracts
Product descriptions, images and prices on this site are an invitation to treat, not a binding offer. Nothing on the site obliges us to supply.
- Quotes. A written quote from us is valid for 30 days unless it says otherwise, and is based on the specification, quantity and artwork discussed at the time. Change any of those and the price may change.
- Orders. When you place an order you are making an offer to buy. A contract forms only when we confirm your order in writing, or — if earlier — when we begin production.
- Errors. We take care with pricing and specifications, but if an obvious error appears we're not obliged to supply at the wrong price. We'll tell you and give you the choice of confirming at the corrected price or cancelling with a full refund of anything paid.
- Minimum quantities. Many custom products carry a minimum order quantity. We'll tell you what it is before you commit.
- Tolerance. Custom print runs are subject to a customary over- or under-run tolerance of up to 5%. We invoice for the quantity actually delivered.
- Colour. Screens differ, substrates differ, and print processes have limits. Colours on your monitor are a guide, not a match. Where exact colour matters, ask us for a physical proof or specify a Pantone reference and we'll get as close as the process allows.
Pricing and payment
- Prices are quoted in euro (€) and, unless stated otherwise, exclude VAT and delivery.
- VAT is charged at the applicable Irish rate where it applies.
- Unless we've agreed credit terms with you in writing, payment is due before we begin production or before dispatch.
- Where we've granted credit terms, invoices are payable within the agreed period. We reserve the right to charge interest and recovery costs on late commercial payments as permitted by the European Communities (Late Payment in Commercial Transactions) Regulations.
- We may require a deposit, or full payment up front, for first orders, bespoke tooling, or unusually large runs.
Artwork, proofs and approval
You are responsible for the artwork and content you supply. By sending us artwork you confirm that you own it or have the rights and licences needed to reproduce it, including for any trademarks, logos, images, fonts and copyrighted material it contains.
- Proofs. We'll issue a digital proof for approval on custom work. Please check it carefully — spelling, layout, colours, sizes, phone numbers, the lot.
- Approval is final. Once you approve a proof, production goes ahead on that basis. We're not liable for errors present in an approved proof, and reprints needed because of them are chargeable.
- File quality. Output quality depends on the files you supply. We'll tell you if a file is unsuitable, but we're not obliged to redraw or rescue poor artwork, and we can't guarantee results from low-resolution files.
- Storage. We may retain your artwork so we can handle repeat orders. You can ask us to delete it at any time through the contact form.
Off-the-shelf products and checkout
Some stocked, non-custom products shown on this site are supplied by our sister company, identity.ie. When you choose to buy one, we hand you to a secure checkout hosted by identity.ie on Shopify to complete the purchase.
Those purchases are made with identity.ie under their terms of sale and their privacy policy, and payment is processed by their payment providers — we never see or store your card details. Please read their terms before completing a purchase.
Stock levels and pricing shown on our pages are drawn from their catalogue and can change. We show them in good faith but can't guarantee availability at the moment you order.
Delivery, risk and title
- Lead times are estimates. We quote them in good faith based on current production schedules, and they run from approval of artwork and receipt of any required payment — not from the date of enquiry. Time is not of the essence unless we've agreed a firm deadline with you in writing.
- Delivery. We deliver to the address you give us. Please check it. Redelivery caused by an incorrect address is chargeable.
- Risk passes to you on delivery.
- Title to the goods stays with us until we've received payment in full.
- Shortages or damage in transit must be reported to us within 5 working days of delivery so we can raise it with the carrier in time.
Cancellation, returns and faults
Custom and personalised goods. Because they're made to your specification, custom items can't be cancelled or returned once production has begun, unless they're faulty or not as described. If you cancel before production starts, we'll charge for any work, materials or third-party costs already committed.
Faulty or incorrect goods. Tell us within 10 working days of delivery and give us a reasonable chance to inspect. Where a claim is valid, we'll at our option reprint, replace, or refund the affected items. That is your primary remedy.
Consumers. If you're buying as a consumer rather than for a business, you have statutory rights under Irish and EU consumer law — including rights relating to goods that are faulty, not as described, or not fit for purpose. Nothing in these terms limits those rights. Note that the usual 14-day cooling-off right for distance selling does not apply to goods made to your specification or clearly personalised.
Intellectual property
Ours. The site — its text, design, graphics, photography, layout and code — belongs to us or our licensors and is protected by copyright and other intellectual property rights. Our name, logo and brand assets are our property. You may not use them without our written permission.
Yours. You keep all rights in the artwork and brand assets you supply. By supplying them, you grant us a non-exclusive licence to reproduce, adapt and print them as needed to fulfil your order, and to store them for repeat orders.
Portfolio use. We may show samples of finished work in our portfolio or marketing. If you'd rather we didn't, just tell us through the contact form and we won't.
Our production files. Any templates, dielines, layouts or setup files we create in the course of an order remain ours unless we agree otherwise in writing.
Third-party services and links
This site relies on third-party services to work — including website hosting and security, email delivery, our content management system, analytics and advertising measurement, and the checkout described above. Their availability and behaviour are outside our control.
We also link to third-party websites, including identity.ie. We don't control them and aren't responsible for their content, products or practices. A link isn't an endorsement. Once you follow one, that site's own terms and privacy policy apply.
Disclaimers
The site is provided on an "as is" and "as available" basis. We don't warrant that it will be uninterrupted, error-free, secure, or free of viruses, or that any defect will be corrected. We may change, suspend or withdraw any part of it at any time.
Content on the site — including guides, specifications and blog articles — is provided for general information. It isn't professional advice, and you shouldn't rely on it as the sole basis for a decision. Always confirm specifications with us in writing before ordering.
To the fullest extent permitted by law, we exclude all implied warranties, conditions and terms relating to the site. This does not affect the statutory rights of consumers, or the terms implied into contracts for the sale of goods that cannot lawfully be excluded.
Limitation of liability
Nothing in these terms limits or excludes our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, any breach of the terms implied by section 12 of the Sale of Goods Act 1893, or any other liability that cannot lawfully be limited or excluded.
Subject to that, and where you deal with us as a business:
- We are not liable for loss of profit, loss of business, loss of revenue, loss of anticipated savings, loss of goodwill, loss of data, wasted management time, or for any indirect or consequential loss — including losses arising because goods did not arrive in time for an event.
- Our total liability in connection with any order, whether in contract, tort (including negligence), breach of statutory duty or otherwise, is limited to the price paid for that order.
- Where our liability relates to your use of the site rather than an order, our total liability is limited to €100.
If you're a consumer, these limits apply only to the extent permitted by consumer law, and your statutory rights are unaffected.
Indemnity
You agree to indemnify us against any claim, loss, damage, cost or expense (including reasonable legal fees) arising from artwork or content you supply — in particular any claim that it infringes a third party's intellectual property, or that it is unlawful or defamatory — and from any breach of these terms by you.
Privacy and data protection
How we handle personal data is set out in our Privacy Policy, which forms part of these terms. Please read it. It explains what we collect through our contact form and website, who processes it on our behalf, how long we keep it, and the rights you have under the GDPR.
Events outside our control
We're not liable for any delay or failure to perform caused by events beyond our reasonable control — including material or supplier shortages, equipment failure, carrier delays, industrial action, fire, flood, severe weather, epidemic, war, civil unrest, cyber attack, or failure of utilities or telecommunications. If such an event occurs we'll let you know and agree a revised timeline; if the delay becomes substantial, either of us may cancel the affected order and we'll refund anything paid for work not yet done.
General terms
- Entire agreement. These terms, together with our written quote and order confirmation, are the whole agreement between us for an order, and supersede earlier discussions. Your own purchase-order terms don't apply unless we've accepted them in writing.
- Severability. If any provision is found unenforceable, the rest stays in force.
- No waiver. If we don't enforce a right straight away, we haven't given it up.
- Assignment. You may not transfer your rights under these terms without our written consent. We may assign or subcontract ours, provided your rights aren't reduced.
- Third parties. Nobody other than you and us has a right to enforce these terms.
- Notices. Notices to us should be sent through the contact form or by post to the address above. Notices to you go to the email or postal address on your order.
Governing law and jurisdiction
These terms, and any dispute or claim arising out of them or their subject matter (including non-contractual disputes), are governed by the laws of Ireland. The courts of Ireland have exclusive jurisdiction.
If you're a consumer resident elsewhere in the EU, you keep the benefit of any mandatory protections of your own country's law, and you may bring proceedings there. Consumers can also use the European Commission's online dispute resolution platform, though we'd much rather you came to us first so we can sort it out.
How to contact us
Questions about these terms, an order, or anything else — use our contact form and we'll come back to you. You can also write to us at the postal address at the top of this page.